Business Center Reporting
To access reporting, go to bc.syf.com. On the Business Center home page, click on “Management Tools” in the top navigation bar, and select the appropriate report you would like to view.
Application Summary
See who has applied and their status.
WHAT
Search by Program Name, Application Date Range, Application Key, Applicant Last Name, Employee ID, and Application Status
WHEN
View up to 15 months of historical application data in 90-day windows. Changes are reflected the next business day.
WHY
See who has applied and their status.
Authorization Report
Keep track of your authorization-only transactions without having to make a phone call.
WHAT
View all authorization-only transactions for a selected program and merchant ID. Users can search for authorization-only transactions by any of the following:
• Authorization Code
• Customer Last Name
• Program Name
• Date Range
Authorization-only transactions are also available in the Credit Card Transactions Report.
WHEN
User can access up to 180 days of data, 90 days at a time
WHY
Keep track of your authorization-only transactions without having to make a phone call.
Business Dashboard
It’s a simple, easy way to monitor the performance of your Synchrony financing programs.
WHAT
It’s a high-level view of approved credit lines, along with apps submitted and apps approved for each program.
WHEN
Data is available for Month to Date, Year to Date and Prior Year to Date.
WHY
It’s a simple, easy way to monitor the performance of your Synchrony financing programs.
Credit Card Transactions
Monitor your credit card activity and generate customer receipts, all in one place.
WHAT
Information provided for approved credit card transactions includes transaction date, customer name, masked account number, amount, promotion code, transaction type, card type, invoice number, and transaction detail. Also, it provides the ability to print another copy of the transaction receipt.
WHEN
View a 30-day history.
WHY
Monitor your credit card activity and generate customer receipts, all in one place.
Daily Funding Report
Know exactly how your Synchrony financing programs are performing on a daily basis.
WHAT
Search funding report by Program Name, Start Date, and End Date. For each date specified, the report can be viewed by HQ/Rollup or By Store.
The Funding Summary section provides Total Sales, Returns, Credit Adjustments, Debit Adjustments, Discounts, and Net Funding.
The Funding Detail by Date section when viewed by store, provides Customer Name, Account Number, Auth Code, Promo ID Discount, Financed Amount, and Net Funding.
When this section is viewed by HQ, it provides Merchant Number, Discount, and Financed Amount.
Promotion Summary section provides Promo ID, Rate, Description, Trans Type, Quantity, Financed Amount, and Discount.
Card Type Summary section provides the same information by card type.
WHEN
View up to 15 months of historical data in 93-day windows. Changes are reflected the next business day.
WHY
Know exactly how your Synchrony financing programs are performing on a daily basis.
Monthly Statement
Get a detailed view of how financing is helping to build your business.
WHAT
Sections of this report are Monthly Summary (Revenue and Expenses/Fees), Monthly Fees and Adjustments Summary, Card Deposits and Summary, Money Batch and Deposit Summary, and Promotional Transactions Summary.
WHEN
Select a month and year.
WHY
Get a detailed view of how financing is helping to build your business.
Website User Activity
See who is using Business Center and how.
WHAT
Sessions Login report shows User Name, Date Login Time, and User Role.
Applications and Sales Tracking report shows Name, User Role, Apps Submitted, Apps Approved, and Total Sales Transactions.
Employee ID report shows Employee ID, HQ User, Total Apps Submitted, and Total Apps Approved.
WHEN
View a 90-day history.
WHY
See who is using Business Center and how.
